CSC 132 Operating Systems for Help Desk User Support
This course prepares students to support users and their use of networks, desktops, laptops, mobile devices, virtual machines and the cloud. It reinforces concepts and uses hands-on, real-world experiences to address issues for software, networks, and virtual computing infrastructures. It also prepares students for the most current CompTIA A+ Core 2 Certification exam. Topics include Windows 10 (and older versions), macOS, Linux for desktops, Android, iOS, Windows Mobile, Chrome OS for mobile, change management, scripting, Secure Shell (SSH) network protocol, and Windows Server Active Directory. 12 (2 lecture hours and 2 laboratory hours)