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Help Desk • Certificate of Completion

Occupational Program

Colleague Code: CC.HPDK

Curriculum Code: CNC 200

Program Information:

  • This applied science program of study must be taken in its entirety to meet certificate requirements.

For Program Information Contact:

Math and Computer Science Department at 217-786-2326 or 217-786-2386 or see an academic advisor.

Recommended Course Sequence:

First Semester:

EGL 101Composition I

3

CTC 125CISCO IT Essentials I

3

CAS 121Computer Applications and Concepts

3

ELT 222PC Troubleshooting

3

Second Semester:

CNC 142Introduction to Ethics, Security and Networking

4.5

CPC 170Introduction to Database

3

CTC 145Help Desk

3

Course Requirements:

Required Program Courses

Please see your advisor for course planning.

EGL 101Composition I

3

CAS 121Computer Applications and Concepts

3

CNC 142Introduction to Ethics, Security and Networking

4.5

CPC 175Database Design

3

CTC 125CISCO IT Essentials I

3

CTC 145Help Desk

3

ELT 222PC Troubleshooting

3

Total Credit Hours:22.5